What is sonnenFlat?
sonnenFlat is the world's first energy retail offer designed for home battery owners. For a low monthly fee, sonnenBatterie owners receive a generous yearly energy usage allowance, and gain access to sonnen’s energy sharing platform, the sonnenCommunity.
Where do I sign up for sonnenFlat?
If you have a sonnenBatterie already and are yet to experience the full benefits of sonnenFlat, just sign up here or call us on 13 76 66.
How do I know which plan is right for me?
When selecting which sonnenFlat plan is right for you, start by determine your eligibility based of your PV solar size and sonnenBatterie Usable battery capacity then look at your Annual household usage. To determine which plan if the right fit for your family.
The solar retailer of my choice does not know about sonnenFlat. What do I do?
That's no problem! Because sonnenFlat is essentially an electricity tariff by sonnen, we will help you switch from your current electricity retailer to sonnen and activate sonnenFlat for you. Please contact us via 13 76 66 or send us an at sonnenFlat@sonnen.com.au
How long does it take to transfer me from my old energy retailer to sonnenFlat?
Switching energy retailers to sonnen eServices may only take a few days! Delays can occur for customers with out-of-date meters, or lock-in contracts with their current retailer.
Does sonnen also offer grid services in other countries?
Yes. The sonnen Virtual Power Plant is already active in Australia, Germany, Italy, the U.K. and the U.S.