In this policy we use the term “cookies” to refer to cookies and other similar technologies covered by the EU Directive on privacy in electronic communications.
What is a cookie?
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to "remember" your actions or preferences over time.
Most Internet browsers support cookies; however, users can set their browsers to decline certain types of cookies or specific cookies. Further, users can delete cookies at any time.
What types of cookies do we use?
First-Party and Third-Party Cookies
We use both first-party and third-party cookies on our website.
First-party cookies are cookies issued from the sonnen.com.au domain that are generally used to identify language and location preferences or render basic site functionality.
Third-party cookies belong to and are managed by other parties, such as Shell business partners or service providers. These cookies may be required to render certain forms, such as the submission of a job application, or to allow for some advertising outside of the Shell website.
Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within the website and remain on your desktop or mobile device even after you close your browser or restart your computer. We use these cookies to analyse user behavior to establish visit patterns so that we can improve our website functionality for you and others who visit our website(s). These cookies also allow us to serve you with targeted advertising and measure the effectiveness of our site functionality and advertising.
How are cookies used for advertising purposes?
Cookies and ad technology such as web beacons, pixels, and anonymous ad network tags help us serve relevant ads to you more effectively. They also help us collect aggregated audit data, research, and performance reporting for advertisers. Pixels enable us to understand and improve the delivery of ads to you, and know when certain ads have been shown to you. Since your web browser may request advertisements and web beacons directly from ad network servers, these networks can view, edit, or set their own cookies, just as if you had requested a web page from their site.
How are third party cookies used?
How do I reject and delete cookies?
|Adobe Tracking Cookies||We use Adobe Analytics to understand how users arrive on our website(s) and how they engage with us on the website. The data is used to improve the user experience. Adobe also uses this cookie to understand the content with which you have engaged on our website(s) so they may subsequently deliver some targeted advertisements to you.||Website, sonnen support australia - Weebly||https://www.adobe.com/uk/privacy/opt-out.html|
|Facebook helps you stay in touch with your network through their website/ mobile application. We make it easier for you to share any content of interest on Facebook and sometimes, we may present with some targeted adverts on Facebook based on your engagement with our website(s).||Website||https://www.facebook.com/help/568137493302217|
|Five9||We use Five 9 as a chat function for our customer service team. Data collected by this app can be used to customise and personalise your experience using our website, to improve customer service and if required or requested by you, send you email communication.||Website||
|Google tracking cookies||Google tracking cookies enable us to understand if you complete certain actions on our website(s) after you have seen or clicked through one of our adverts served via Google. Based on the content you have engaged with on our websites Google are able to deliver some targeted adverts across other Google partner websites.||Website||https://support.google.com/ads/answer/2662922?hl=en|
|Google Analytics||We use Google Analytics to understand how our media campaigns work and how you interact with our website in order to improve the user experience.||Customer Portal||https://tools.google.com/dlpage/gaoptout|
|HotJar||Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.||Website, Customer Portal, Partner Portal, sonnen support australia - Weebly||https://www.hotjar.com/legal/compliance/opt-out|
|OptIn Monster||This website uses the OptinMonster plugin from Retyp LLC, 3701 Savoy Ln West Palm Beach, FL 33417, USA (OptinMoster). The plugin enables sonnen to provide visitors to this website with additional offers via overlays. Cookies are used by OptinMonster for this purpose.||Website||https://optinmonster.com/privacy/|
||Pardot tracks visitor and prospect activities on your website and on Pardot landing pages by setting cookies on their browsers. These cookies are set in order to remember preferences (like form field values) when a visitor returns to your site. We also set a cookie for Pardot users that are logged into our app; this allows us to maintain the login session, remember table filters, and so on.||Website||http://help.pardot.com/customer/portal/articles/2125923-how-does-pardot-track-activities-
Please refer to FAQ section