sonnen Partner Program | Terms and conditions

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Terms and conditions

Welcome to the sonnen partner program (Program), operated by sonnen Australia Pty Limited (we, us or our). 

Subject to you qualifying for the Program, you can access certain benefits (Benefits) based on the tier classification you qualify for, which will be determined in accordance with these terms and conditions. 

These terms and conditions (Terms) govern your (you / Partner) access to Benefits and your participation in the Program. 

1. Application
   1. When you apply for the Program, you agree to be bound by these Terms. Your acceptance of these Terms is a condition of your participation in the Program.
   2. Application to join the Program is free.  We do not charge any fees to participate in the Program.
   3. To be eligible to apply for the Program, you have installed a minimum of 15 systems per quarter for at least 2 consecutive quarters (Minimum Installation Amount).
   4. We reserve the right to reject your application to the Program for any reason, including if:
      • A. we believe you cannot or will not comply with these Terms (including the Minimum Installation Amount);
      • B. we believe that any information you provide is inaccurate or untrue; and/or
      • C. we believe that at any point either before or after your application, you have not represented our product accurately.
   5. Once we have received your application we will confirm (in our sole discretion) whether you are accepted into the Program and which tier you may qualify for.
2. Your obligations
   1. Once you have successfully gained entry into the Program, your continued participation in the Program is always at our sole discretion, and subject to the following conditions:
      • A. your company website features information regarding sonnen’s products and services; and
      • B. your installations do not fall beneath Minimum Installation Amount.
   2. It is your sole responsibility to ensure that your personal information is true, accurate, current and complete and that you update it promptly where you make any changes.  We are not liable for any inaccurate, expired or incorrect information you provide us.
   3. You are required to keep any Confidential Information in connection with the Program confidential. For the purpose of these Terms, Confidential Information means sonnen’s confidential, proprietary and commercially sensitive information, including these Terms or any information provided to you in connection with the Program.  Confidential Information does not include information which is in, or comes into, the public domain, or which is independently known to a partner as evidenced by its written records.   
3. Benefits and tier classification
   1. The Benefits are set out in Annexure A.
   2. The tier classifications for the Benefits (Tiers) are based on installation of sonnen battery units and are as follows:
      • A. Silver Partner Tier:  a minimum of 15 installations per quarter;
      • B. Gold Partner Tier:  a minimum of 30 installations per quarter; and
      • C. Platinum Partner Tier:  a minimum of 45 installations per quarter.
   3. The tier classifications apply from 1 July – 30 June of each calendar year (Tier Period) and your eligibility will be reviewed on an annual basis.  Where your installations drop or rise in any given quarter meaning you are now eligible for a different tier classification (or no longer eligible as the case may be) then we reserve the right to change your tier classification, including downgrading your tier classification, at any point throughout the Program on written notice to you. We may, at our sole discretion, upgrade your tier classification on written notice on the basis that:
      • A. your installations per quarter have increased so that you meet the minimum threshold for Gold Partner Benefits or Platinum Partner Benefits; or
      • B. we believe that your performance is set to increase so that you meet the minimum threshold for Gold Partner Benefits or Platinum Partner Benefits.  Any Benefits accrued but not used will expire at the end of each Tier Period.
   4. We may change the eligibility criteria for each tier at the end of each Tier Period.
4. Marketing Collaboration Fund
   1. Eligibility for a tier includes eligibility to apply for a Marketing Collaboration Fund (MCF) with us. A MCF is a joint marketing fund in which sonnen and the Partner make contribution in amounts as specified in the Benefits Structure.
   2. Partners will enter into a separate Marketing Collaboration Memo with their sonnen Regional Sales Manager by setting out the terms of the MCF.  The MCF must be used to conduct an integrated marketing and PR strategy for sonnen products.
   3. We will only pay in to the MCF on confirmation of the deliverables set out in the Marketing Collaboration Memo being completed.
   4. Any funds accrued under an MCF must be used in the Tier Period they are accrued in.
5. Termination
   1. We may terminate your membership in our Program if:
      • A. you no longer qualify for any Tier because your installations are below the Minimum Installation Amount;
      • B. you breach or fail to comply with these Terms;
      • C. you become insolvent or enter into liquidation;
      • D. we believe that you have engaged in fraudulent or unlawful activity; or
      • E. for any other reason on 30 days’ written notice.
   2. You may terminate your participation in the Program for any reason on 30 days’ written notice.
   3. If your participation in the Program is terminated then the following will apply:
      • A. Any unused merchandise and marketing materials you accrued under the Benefits may be retained by you;
      • B. We are not liable to pay any amount in relation to the Marketing Collaboration Fund. Any separate Marketing Collaboration Memo will be voided. 
6. General information
   1. If you wish to contact us, please send any notices or correspondence to partnerships@sonnen.com.au 
   2. We will collect and use your personal information in accordance with our Privacy Policy found on our website.
   3. We may discontinue our Program at any time in our sole discretion with no liability to you, in which case we will email you notifying you that the Program has been discontinued.  Subject to clause 4.3, any Benefits accrued under the Program will be voided. 
   4. We may change the Program and these Terms at any time.  If we do so, we’ll publish an updated version on our website. Your continued participation in our Program will constitute your acceptance of such changes.
   5. These Terms apply to our Program in Australia and are governed by the laws of New South Wales.

Annexure A:  Benefits Structure

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