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Energy Offer

sonnenConnect

For homeowners in the National Electricity Market who want to have it all.

Stay with your energy retailer
No exit fees or lock in contracts
Help to stabilise the electricity grid

Download data sheet Apply now online.

We reward our customers for their clean energy

We reward our customers with a solar battery storage capacity of 4kWh or more for their clean energy. Stay with your energy retailer and continue to receive a solar feed-in tariff for your contribution to the grid. In addition, sonnen provides a daily reward for customers when they help to rescue the grid. Eligible customers can also receive a $100 sign-up bonus (not available in NT or WA).

Get more out of your sonnenBatterie

sonnenConnect lets you earn up to $15 each month* if you have a sonnenBatterie with a 4kWh capacity or greater. To be eligible, you are not sonnenFlat and your current energy plan is not part of a Virtual Power Plant. * Your sonnenBatterie must be connected to the National Electricity Market (ACT, NSW, QLD, SA, TAS or VIC) and it is owned or operated by the homeowner or business.

Build a stronger network

You become part of the sonnenCommunity and join a collection of visionaries who are building a clean energy future. By providing access to your home battery storage, you can help to stabilise the grid.

Stay with your energy retailer

We respect your preference to remain with your energy retailer and you are happy with the feed-in tariff you are currently receiving for your contribution to the grid.

Receive daily rewards

Get a reward starting from $0.50 per day when you sign up for sonnenConnect and make your sonnenBatterie available to us. Your reward will be credited to your bank account at the end of the month.

Frequently Asked Questions

How does sonnenConnect work?: When you sign up to sonnenConnect, you give sonnen the right to remotely operate the battery. sonnen is able to operate the battery to stabilise the local grid. You don't need to do anything.
Is there an agreement with the offer?: Yes, there is a contract between the sonnenBatterie operator (you the sonnenBatterie owner) and sonnen Australia Pty Ltd. Please click here to see the terms.
When will I receive payments for my participation in sonnenConnect?: Funds will be deposited in your bank account at the end of each month.

Every month we will send you the sonnenConnect Operations Report detailing your monthly reward based on the number of days your battery was available, the events that took place and the amount of energy discharged or charged from your battery*.

*The amount of energy will depend on the needs of the grid services
Is my daily rate fixed and how long is it guaranteed?: Rates and terms are detailed in product term sheets.
Is the payment rate different for different battery sizes?: No
Is there any minimum battery size for this offer?: Yes, 4 kWh of usable capacity.
Can I have both sonnenConnect and sonnenFlat (or another VPP)?: No. sonnenFlat customers are already participating in our VPP. One can be in either sonnenFlat or sonnenConnect, but not both. This also applies to VPPs outside of sonnen.
Will I get paid my feed-in-tariff from my retailer for energy sent back to the grid?: Any exports to the grid will continue to appear as feed-in on your electricity bill. Your sonnenConnect agreement is independent of your electricity retail contract.
Do I need a smart meter?: No, there are no grid meter requirements for sonnenConnect.
Are there exit fees?: No. You may exit at any time, we just need 2 weeks notice.
Will my battery be accessed during a blackout event?: No. Failure of supply in the local grid removes the battery from the VPP. VPP is only active on a live local grid.
Will sonnenConnect impact my backup buffer in any way?: sonnen does not access the energy reserved by the backup buffer.
How much energy will you use from my battery?: This will depend on the needs of the grid services. You will receive a report on a regular base detailing the amount of energy used.
Will my participation in sonnenConnect affect my sonnenBatterie warranty?: No. sonnenBatteries are warranted to 10,000 cycles over 10 years, or 2.7 full cycles per day on average. Participation in sonnenConnect will not affect the sonnenBatterie warranty.
How can I see if my battery has been used for a VPP event?: Each month you will receive a report detailing any participation, see below for a sample of the monthly report.
How do I apply for sonnenConnect?: Eligible sonnenBatterie owners can apply online through this link or download an application form.

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Investing in a solar home battery is a complex decision. We have made it easier by putting together some resources to help you find out if a sonnenBatterie is right for you.

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