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Terms & Conditions

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Privacy Policy | Click here to view our Privacy Policy.

sonnenConnect | Click here for sonnenConnect Terms & Conditions.

sonnenFlat | Click here for sonnenFlat Terms & Conditions.

Plenti | Terms & Conditions

Disclaimer: Credit provided by Plenti Finance Pty Limited ACN 636 759 861 (supported by its servicer, Plenti RE Limited ACN 166 646 635) or Perpetual Corporate Trust Limited ACN 000 341 533, Australian Credit Licence number 392673 (as custodian). Plenti RE Limited holds Australian Financial Services Licence number 449176, Australian Credit Licence number 449176. Both Plenti RE Limited and Plenti Finance Pty Ltd are members of the Australian Financial Complaints Authority.

Plenti | WA Offer

For Sales Terms & Conditions click here.

Repayment Frequency - Weekly repayments are not available and repayments must be made monthly. 

Based on $12,499 purchase price and with zero payment up front. Min. amount payable $180 per month over 10 years, repaid monthly.

Plenti | sonnenConnect Battery Finance Program

Click here for the sonnenConnect term sheets.

These contain information on sonnenConnect Battery Finance Program and the available package in NSW, ACT, QLD, SA, VIC & TAS.

Click here for terms and conditions. 

sonnen Partner Program | Terms & Conditions

Click here to go back to the Partner Program Registration page.

Welcome to the sonnen partner program (Program), operated by sonnen Australia Pty Limited (we, us or our). 

Subject to you qualifying for the Program, you can access certain benefits (Benefits) based on the tier classification you qualify for, which will be determined in accordance with these terms and conditions. 

These terms and conditions (Terms) govern your (you / Partner) access to Benefits and your participation in the Program. 

  1. Application
    1. When you apply for the Program, you agree to be bound by these Terms. Your acceptance of these Terms is a condition of your participation in the Program.
    2. Application to join the Program is free.  We do not charge any fees to participate in the Program.
    3. To be eligible to apply for the Program, you have installed a minimum of 15 systems per quarter for at least 2 consecutive quarters (Minimum Installation Amount).
    4. We reserve the right to reject your application to the Program for any reason, including if:
      • A. we believe you cannot or will not comply with these Terms (including the Minimum Installation Amount);
      • B. we believe that any information you provide is inaccurate or untrue; and/or
      • C. we believe that at any point either before or after your application, you have not represented our product accurately.
    5. Once we have received your application we will confirm (in our sole discretion) whether you are accepted into the Program and which tier you may qualify for.
  2. Your obligations
    1. Once you have successfully gained entry into the Program, your continued participation in the Program is always at our sole discretion, and subject to the following conditions:
      • A. your company website features information regarding sonnen’s products and services; and
      • B. your installations do not fall beneath Minimum Installation Amount.
    2. It is your sole responsibility to ensure that your personal information is true, accurate, current and complete and that you update it promptly where you make any changes.  We are not liable for any inaccurate, expired or incorrect information you provide us.
    3. You are required to keep any Confidential Information in connection with the Program confidential. For the purpose of these Terms, Confidential Information means sonnen’s confidential, proprietary and commercially sensitive information, including these Terms or any information provided to you in connection with the Program.  Confidential Information does not include information which is in, or comes into, the public domain, or which is independently known to a partner as evidenced by its written records.   
  3. Benefits and tier classification
    1. The Benefits are set out in Annexure A.
    2. The tier classifications for the Benefits (Tiers) are based on installation of sonnen battery units and are as follows:
      • A. Silver Partner Tier:  a minimum of 15 installations per quarter;
      • B. Gold Partner Tier:  a minimum of 30 installations per quarter; and
      • C. Platinum Partner Tier:  a minimum of 45 installations per quarter.
    3. The tier classifications apply from 1 July – 30 June of each calendar year (Tier Period) and your eligibility will be reviewed on an annual basis.  Where your installations drop or rise in any given quarter meaning you are now eligible for a different tier classification (or no longer eligible as the case may be) then we reserve the right to change your tier classification, including downgrading your tier classification, at any point throughout the Program on written notice to you. We may, at our sole discretion, upgrade your tier classification on written notice on the basis that:
      • A. your installations per quarter have increased so that you meet the minimum threshold for Gold Partner Benefits or Platinum Partner Benefits; or
      • B. we believe that your performance is set to increase so that you meet the minimum threshold for Gold Partner Benefits or Platinum Partner Benefits.  Any Benefits accrued but not used will expire at the end of each Tier Period.
    4. We may change the eligibility criteria for each tier at the end of each Tier Period.
  4. Marketing Collaboration Fund
    1. Eligibility for a tier includes eligibility to apply for a Marketing Collaboration Fund (MCF) with us. A MCF is a joint marketing fund in which sonnen and the Partner make contribution in amounts as specified in the Benefits Structure.
    2. Partners will enter into a separate Marketing Collaboration Memo with their sonnen Regional Sales Manager by setting out the terms of the MCF.  The MCF must be used to conduct an integrated marketing and PR strategy for sonnen products.
    3. We will only pay in to the MCF on confirmation of the deliverables set out in the Marketing Collaboration Memo being completed.
    4. Any funds accrued under an MCF must be used in the Tier Period they are accrued in.
  5. Termination
    1. We may terminate your membership in our Program if:
      • A. you no longer qualify for any Tier because your installations are below the Minimum Installation Amount;
      • B. you breach or fail to comply with these Terms;
      • C. you become insolvent or enter into liquidation;
      • D. we believe that you have engaged in fraudulent or unlawful activity; or
      • E. for any other reason on 30 days’ written notice.
    2. You may terminate your participation in the Program for any reason on 30 days’ written notice.
    3. If your participation in the Program is terminated then the following will apply:
      • A. Any unused merchandise and marketing materials you accrued under the Benefits may be retained by you;
      • B. We are not liable to pay any amount in relation to the Marketing Collaboration Fund. Any separate Marketing Collaboration Memo will be voided. 
  6. General information
    1. If you wish to contact us, please send any notices or correspondence to partnerships@sonnen.com.au 
    2. We will collect and use your personal information in accordance with our Privacy Policy found on our website.
    3. We may discontinue our Program at any time in our sole discretion with no liability to you, in which case we will email you notifying you that the Program has been discontinued.  Subject to clause 4.3, any Benefits accrued under the Program will be voided. 
    4. We may change the Program and these Terms at any time.  If we do so, we’ll publish an updated version on our website. Your continued participation in our Program will constitute your acceptance of such changes.
    5. These Terms apply to our Program in Australia and are governed by the laws of New South Wales.

Power Moves Instagram Competition



sonnen Australia Pty Limited Pty Ltd ACN 611 337 547


sonnen Power Moves Installer Photo Competition 2023


a) Australian residents aged 18 years and over.

b) Businesses registered and operating in Australia (Eligible Business).


a) Employees of Promoter and the suppliers and agencies associated with this Competition, and the immediate family of all such employees and any person involved in the management of any organisation which will benefit from the Competition.

b) Individuals and businesses who have previously won a Prize in this sonnen Power Moves Installer Photo Competition series.

Entry Period

Starts at 00:01 hours AEST on 7th August 2023 and ends at 23:59 hours AEDT on 31st October 2023.


a) take a photo or a short video of your installation of a sonnenBatterie or a recently installed sonnenBatterie (Entry Content);

b) upload the Entry Content to Instagram (Social Platform) as a post on your grid and tag @sonnenaustralia, include the hashtag #mysonneninstall in the caption and ensure your Instagram profile is on public for the duration of the Entry Period and Prize Determination so the Promoter can view your Entry and notify you if you’re a winner; and

c) follow sonnen on Instagram at @sonnenaustralia.

Note: Reels posted to Instagram are permitted. Stories posted to Instagram are excluded from this Competition.


Unlimited entries provided each entry is a new piece of Entry Content.

Incidental Entry Costs

Entry via the Social Platform is free. Any costs associated with accessing the Social Platform are dependent on the internet service provider used.

Judging Criteria

Originality and creativity.

Prize Determination

Between 09:00 hours AEDT and 17:00 hours AEDT on 1st November 2023 at the offices of the Promoter.


By direct message on the Social Platform the Entry was made by 10th November 2023.

Claim Period

Within four weeks from the date of Notification.

Unclaimed Prize Determination

An unclaimed Prize Determination will be held on 10th December 2023 at the offices of the Promoter (Unclaimed Prize Determination).

The winner of the Unclaimed Prize Determination (Unclaimed Prize Winner) will be notified by direct message on Instagram within 3 days of the Unclaimed Prize Determination.


There will be two (2) prizes in total for a first place winner and second place winner.

First place prize: 1 x Bose Portable Smart Speaker in Triple Black ($549.95 inclusive of GST)

Second place prize: 1 x Bose QuietComfort® Earbuds ($199.95 inclusive of GST)

Total Prize Value

$749.90 (inclusive of GST)

Special Conditions

Entry Content ownership:

  1. Clause 3.6 does not apply to this Competition and instead, by entering this Competition, Entrant grants to the Promotor a royalty-free, non-exclusive, non-transferable, perpetual and irrevocable licence to use, reproduce, modify and publish any Entry Content uploaded to the Social Platform(s) in accordance with the Entry.


  1. If a representative enters the Competition on behalf of an Eligible Business, the representative agrees that it has the authority to enter the Competition on behalf of the Eligible Business, and to bind the Eligible Business to these Terms and Conditions.

Social media conditions:

  1. This Competition may be promoted through third-party websites such as Twitter, LinkedIn, TikTok, Facebook and/or Instagram.
  2. By entering this Competition, Entrants may be subject to terms and conditions of third-party websites such as Twitter, Facebook and/or Instagram.
  3. This Competition is in no way sponsored, endorsed or administered by, or associated with, Twitter, Facebook and/or Instagram. Entrants understand that they are providing their information to the Promoter, Facebook, and/or Instagram.
  4. Entrants are solely responsible and liable for the content of their Entries and any other information they transmit to other Internet users. To the extent permitted by law, each Entrant agrees to indemnify, defend and forever hold harmless, Twitter, Facebook, Instagram and its associated agencies and companies, against any and all losses, actions, claims, costs, expenses and damages (of any nature) which may be incurred by an Entrant in respect of the Entrant’s participation in the Competition.
  5. Any questions, comments or complaints about the Competition must be directed to the Promoter, and not to Twitter, Facebook or Instagram.

Prize Conditions

  1. In order to receive the Prizes, each Winner must have provided the Promoter with their first name and last name, and a valid postal address upon acceptance of the Prize.
  2. The Prizes will be sent via post to each Winner’s postal address within four weeks of the Winner accepting the Prize.
  3. If a Winner is an Eligible Business, the Eligible Business will be responsible for the allocation of the Prize.  

Promoter’s Contact Details

Address: Tenancy 6, Lionsgate Business Park, 180 Philip highway, Elizabeth South SA 5112

Email: marketing@sonnen.com.au

  1. General
    1. The promoter of the Competition is the Promoter.
    2. By entering this Competition, Entrants agree to be bound by these Terms and Conditions.  Information on how to enter and prizes form part of these Terms and Conditions.
    3. This Competition will be subject to the Special Conditions. In the event of any inconsistency between the Special Conditions and clauses 1 - 10, the Special Conditions will prevail.
  2. Eligibility
    1. Entry is open only to the Entrants, excluding the Exclusions.   
    2. This Competition will be conducted during the Entry Period.  Entries must be received by the Promoter during the Entry Period.  Entries received after the Entry Period will not count towards the Competition.  The Promoter is not responsible for any late, lost or misdirected entries.
  3. Entry
    1. To enter this Competition, Entrants must complete the Entry, subject to the Limit.
    2. Entry to this Competition is free, subject to any Incidental Entry Costs.  
    3. Entrants must personally and manually submit an Entry using an internet browser.  The Promoter reserves the right to reject an Entry if it reasonably forms the opinion that an Entry has been created and/or submitted using automated entry means or a computer entry service.
    4. To be eligible to win a prize in this Competition, an Entry must not:
      1. infringe the intellectual property or other rights of a third party;
      2. be incomplete or illegible; or
      3. be unlawful, defamatory, abusive, insulting, threatening, obscene, inflammatory, offensive or otherwise contain content which, in the Promoter’s sole discretion, is inappropriate or objectionable.
    5. The Promoter reserves the right to verify the validity of an Entry and to disqualify an Entrant for tampering with the entry process or for submitting an Entry that does not, in the Promoter’s sole discretion, comply with these Terms and Conditions.
    6. Unless otherwise set out in the Special Conditions, all Entries become property of the Promoter.
  4. Judging
    1. This Competition is a game of skill, and chance plays no part in determining the winners.  All entries will be judged individually on their merits based on the Judging Criteria.
    2. Judging will take place at the Prize Determination. Entries will be judged by a panel of judges appointed by the Promoter.
    3. The Entrant who submits the best Entry (as determined by the judges) will win the first-place Prize and the Entrant who submits the next best Entry (as determined by the judges) will win the second-place Prize (Winners). The judges’ decision is final, and the Promoter will not enter into correspondence regarding the result.
  5. Winners
    1. The Winners will be notified in accordance with the Notification.
    2. The Winners must claim their Prize within the Claim Period. The Promoter will not be responsible for any delay, loss or damage to the Prize once it has left the Promoter’s or supplier’s premises. 
    3. Where persons aged under 18 years are permitted to enter the Competition, and a Winner is under 18 years of age, the Prize will be awarded to the parent or legal guardian of the Winner.
    4. If a Winner is unable to comply with these Terms and Conditions and/or does not claim the Prize within the Claim Period, the Promoter reserves the right to award the Prize to the Entrant with the next best Entry (Unclaimed Prize Winner), as determined by the judges at the Unclaimed Prize Determination.
  6. Prizes
    1. The prize consists of the Prize, valued at the Total Prize Value. 
    2. A Winner’s use of the Prize is subject to:
      1. the Prize Conditions; and
      2. additional terms and conditions imposed by the supplier(s) of the Prize (if any), with which the Winner must comply.
    3. The Prize is not transferable and not redeemable for cash or other goods or services. The Prize must be taken as a whole and as stated in these Terms and Conditions. No alternative will be provided and no compensation will be payable if a Winner is unable to use the Prize as such.
    4. The value of the Prizes is the recommended retail price as provided by the supplier (inclusive of GST) and is correct as at the start of the Competition.  
    5. To the fullest extent permitted by law, if the Prize becomes unavailable for any reason, the Promoter, in its sole discretion, reserves the right to substitute the Prize with a prize of equal or greater value and/or specification.
    6. If the Prize is money payable to a Winner and it exceeds $5,000 AUD, it must be paid by electronic funds transfer or as otherwise agreed (other than in cash).  
  7. Disputes
    1. These Terms and Conditions are governed by the laws of New South Wales, Australia. In case of a dispute, the courts of New South Wales, Australia will have non-exclusive jurisdiction.
  8. Your information
    1. If an Entrant’s contact details changes between the date of entry and the Unclaimed Prize Determination, the Entrant must notify the Promoter of his/her updated contact details.
    2. The Promoter is bound by the Privacy Act 1988 (Cth).  Entrants’ personal information will be collected by or on behalf of the Promoter to enable it to conduct the Competition, publicise the name of the Winners and where Entrants have consented to the receipt of such information, send Entrants marketing, advertising and promotional material. 
    3. Entrants’ personal information may be disclosed to third parties who assist the Promoter in conducting this Competition, including regulatory authorities, entities which supply and deliver the Prizes to the Winners, and marketing and communications agencies.
    4. The Winners’ names will be published and retained as required by relevant legislation and as specified in these Terms and Conditions.
    5. Entrants can contact the Promoter by using the Promoter's Contact Details, to request access to, or corrections of, the Entrant's personal information held by the Promoter.
    6. Each Winner consents to the Promoter’s use of the Winner’s name, likeness, image, picture, voice, statements, testimonials or quotations for promotional, marketing and publicity purposes in any media worldwide, without any fee being paid to the Winner.
  9. Risk and liability
    1. To the fullest extent permitted by law, each Winner participates in this Competition, and uses the Prize, at their own risk.
    2. To the fullest extent permitted by law, the Promoter, its related bodies corporate and the suppliers, agencies and other companies involved in this Competition assume no responsibility for any error, omission, interruption, defect, delay in operation or transmission, or loss or damage to data.
    3. If this Competition is not capable of running as planned for any reason (including as a result of technical failures, fraud or causes beyond the Promoter’s control), the Promoter may, in its sole discretion, cancel, suspend or change the Competition and re-commence it on similar terms, subject to any directions by regulatory authorities.
    4. To the fullest extent permitted by law, the Promoter, its related bodies corporate and their respective officers, directors, employees and agents exclude liability for all loss (including loss of data, unauthorised access to data and consequential loss), damage, expenses, death or personal injury suffered or incurred arising out of, or in connection with, this Competition (including in relation to each Winner’s participation in this Competition and use of the Prize).
  10. Governing Law
    1. These Terms and Conditions are governed by the laws of the State of New South Wales.